iPads double productivity of Cool-Therm service engineers

Published:  02 November, 2012

Cool-Therm has made its service operation paperless and dramatically speeded up service reporting by issuing all its air-conditioning and refrigeration field engineers with iPads. The move has also improved communication across the business. Managing director Ken Strong says, ‘Our efficiency has been doubled as a result. In addition, the quality of field and service reports is now outstanding. Our previous system used manual written reports, which were laborious to compile and lacked any personal touch.’

The initiative began in the Wales office, and the results were so impressive that the company invested in iPads for all its engineers at its offices in Bristol and Reading. Ken Stone explains, ‘The iPads are quick to use and enable engineers to file a report and get electronic sign-off from the client on site — completing all formalities in real time.’



comments powered by Disqus

Search

Welcome

Welcome to Modern Building Services Online, the web edition of Modern Building Services (MBS) journal and the UK's most popular Building Services engineering site. Modern Building Services covers the entire Building Services Engineering industry. This site contains archived content from the journal, plus web-specific content.

When you go to our digital edition, you can also access the archive of digital editions.
October 2018: DIGITAL EDITION

ARCHIVE OF DIGITAL EDITIONS

Modern Building services has a group
on Linkedin - join us!

BESA conference 2018

Show

Jobs

  • Senior Building Services Engineer

      Invitations are invited from experienced Building Services Engineers to assist in the development of a new division within an established professional practice. The projects will be predominantly with Defence-related and Government establishments but w......

  • Building Energy Management Systems (BEMS) Engineer

      Consistently rated amongst the world's best universities, Imperial College London is a science-based institution with a reputation for excellence in teaching and research. Imperial has one of the largest and most diverse university estate portfolios in......

  • Engineering Technical Assistant

      Consistently rated amongst the world's best universities, Imperial College London is a science-based institution with a reputation for excellence in teaching and research. Imperial has one of the largest and most diverse university estate portfolios in......

more jobs »

Poll

"Is the Building Services industry lagging behind in the implementation of BIM?"



Calendar