Baxi Commercial boosts its service support

Baxi Commercial Division has increased the size of its technical-service team and incorporated new technology to ensure a first-class service for customers. The technical team (pictured) has been doubled to six people to provide a response to incoming calls within 1 min 30 s and only 2% of calls ever lost. A new web-based portal for booking service calls enables engineers to remotely access details of their planned calls and all the parts they are likely to need. Feedback after a call can be fed back using the same web-based system, enabling further parts to be ordered immediately for next-day deliver, as long as they are available.
For more information on this story, click here:Aug, 08 204
Related links:
Related articles:



modbs tv logo

New Sustainability Director for Wates Group

Wates Group, a family-owned development, building and property maintenance company, has appointed Cressida Curtis as its new Group Sustainability Director.

Domus Ventilation appoints new contractor sales managers

Ventilation systems manufacturer Domus Ventilation has announced the arrival of three new Contractor Sales Managers.