Viessmann receives Which? accolade

Published:  01 November, 2017

Viessmann

Viessmann has been named as ‘Best Buy’ boiler brand by consumer magazine Which? Viessmann was praised by Which? as the ‘most reliable’ of all brands.

The magazine surveyed 9,610 boiler owners and 219 Which? Trusted Traders heating engineers throughout the UK. The survey found “there is a huge difference in reliability, customer satisfaction and what engineers make of the best and worst boiler brands.” It concluded that buying a boiler on price alone is likely to be a false economy because customers could save £233 over six years by opting for the most reliable brand over the least.

Viessmann achieved a score of five stars for brand reliability and customer satisfaction. Viessmann’s overall brand score – based on reliability, customers’ scores, and engineers’ views – is 84%.

The latest issue of Which? magazine reports: “Viessmann has been on the cusp of being a Best Buy boiler brand for the past few years, and 2017 sees it deservedly crack it. Its reliability score is the best of any brand. Two-thirds of owners would definitely recommend their Viessmann boiler to a friend. Engineers are positive about Viessmann too.”

Graham Russell, Viessmann managing director, commented: “We’re proud to have received this recognition of our Vitodens boilers’ high standards. Becoming one of only two gas boiler brands recommended by Which? will go a long way towards engendering trust with consumers who may not yet be familiar with the Viessmann name. We hope this will also encourage more engineers who haven’t yet worked with Viessmann’s products to give them a try.”

For more information on this story, click here: November 2017, 102

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