Rinnai’s ‘Red-hot’ service team

Rinnai, DHW, continuous flow, domestic hot water

Rinnai, which specialises in continuous-flow hot water without a storage tank, has set up to team to provide fast responses to customers’ requests. The ‘Red-hot’ team comprises eight key individuals from all parts of the company’s operations. The service is a total process aimed at ensuring customers receive the most efficient fuss-free and unobtrusive service.

Chris Goggin, associate director operations, says, ‘We have selected the team for its skill set — covering sales, order procedures, delivery and collection, technical support and after-sales service.’

For more information on this story, click here: April 2015, 205
Related links:
Related articles:

modbs tv logo

CABE: Skills shortage

David Taylor, president of CABE talks about how to deal with the major skills shortage and the need to attract young people to rebuild the industry. 

Future Office: Designing workspaces for people

Nicola Gillen, director and architect at Aecom talks about her new book 'Future Office' and why we need to focus on building workplaces for people.