Rinnai’s ‘Red-hot’ service team

Rinnai, DHW, continuous flow, domestic hot water

Rinnai, which specialises in continuous-flow hot water without a storage tank, has set up to team to provide fast responses to customers’ requests. The ‘Red-hot’ team comprises eight key individuals from all parts of the company’s operations. The service is a total process aimed at ensuring customers receive the most efficient fuss-free and unobtrusive service.

Chris Goggin, associate director operations, says, ‘We have selected the team for its skill set — covering sales, order procedures, delivery and collection, technical support and after-sales service.’

For more information on this story, click here: April 2015, 205
Related links:
Related articles:

modbs tv logo

First keynote speakers announced by Europump

The first two keynote speakers have been announced for an annual event being hosted by the British Pump Manufacturers Association (BPMA).

‘Landmark’ prosecution of online seller welcomed by REFCOM

The air conditioning and refrigeration industry’s largest safety register REFCOM has welcomed the successful prosecution of online sales company Appliances Direct (AD) for breaching F-Gas Regulations.