Scottish contractor wins quality-management certification

James Frew, one of Scotland’s largest privately owned building-services companies, has received a top quality award from BM TRADA.

The company is one of the first in Scotland to be certified to the 2008 revision of the standard BS EN ISO 9001 for the provision of integrated building services for the public and private sectors, including design, installation and maintenance.

Richard Frew, managing director, said, ‘Implementing our quality-management system based on ISO 9001:2008 is an integral part of our customer-focused approach to deliver and error-free, compliant, safe and cost-effective service. Certification under ISO standards confirms our commitment to long-term customer satisfaction.’

The company employs over 200 people and provides an extensive range of plumbing and heating services from domestic to large mechanical installations for the private and public sectors. Its headquarters are at Stevenston in Ayrshire.

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