Toshiba’s warranty scheme is based on installer training and competence

Toshiba, air conditioning, VRF, warranty

Toshiba Air Conditioning has introduced a warranty scheme that is based on installer skills and competence. David Dunn, director and general manager, explains, ‘The industry’s approach to warranty cover has traditionally been based on how much a customer spends with the manufacturer. This is unhelpful and illogical, as in practical terms what matters for warranty purposes is the technical proficiency of the installer and how competent they are in carrying out installation, commissioning and on-going servicing of the equipment.’

The new Toshiba scheme gives weight to the level of technical training and competence of installers, translating this into a commensurate level of warranty cover.

There are three levels of cover. The highest is a 7-year enhanced warranty. It requires installers to be F-gas registered, have successfully completed three relevant Toshiba training courseds, and file commissioning and maintenance reports for a project online.

Thee is also 7-year standard cover and standard 5-year warranty cover.

For more information on this story, click here: May 2016, 163
Related links:
Related articles:



modbs tv logo

Mackwell launches new exit sign range

The XYVEX EXC is the latest versatile addition to Mackwell’s XYVEX emergency exit sign range. The XYVEX EXC is designed to allow complete customisation for each application, making it ideal for meticulous, architecturally designed areas.

Improved dry pocket for SpiroTrap and SpiroCombi

Spirotech has improved the dry pocket of the magnetic dirt separator in its steel SpiroTrap and SpiroCombi units, making them even easier to maintain.

Calendar