Heatly appoints new Technical Manager

Paul Spence of Heatly
Paul Spence of Heatly

Heat pump expert, Paul Spence, has been appointed as Technical Manager for heatly, a new app and supporting software company which is currently in development.

Paul runs Facebook group, Heat pumps UK, which has more than 10, 500 members made up of consumers and those working in the sector. The page enables members to regularly ask questions, share information, and support each other within the heat pump industry.

He said: "I started Heat pumps UK two years ago to provide a place where homeowners and heating engineers could post their queries. Poor installs, a lack of knowledge and failures in the systems in place that are supposed to ensure quality and safeguard customers, do nothing for the reputation of heat pumps. I've helped thousands of homeowners online and many with personal visits, from basic faults to quite complex issues.

"I met Griff Thomas (Director for heatly) via another Facebook group and had a chat on the phone after a debate over a technical point.”

Paul has always worked in the heating industry, following his father's footsteps in the early 1970s, helping him out after school, in the holidays and on weekends. After leaving school at 15, Paul went straight into an apprenticeship with Haden Young Ltd then joined the armed forces, serving on board HMS Ark Royal and HMS Newcastle and at a variety of shore bases, where he spent most of time dealing with chilled water plant ACPs and flash evaporators generating drinking water from sea water, which use the same principles as today's heat pumps.

After leaving the armed forces, Paul set up his own heating business, primarily installing gas and oil-fired heating systems, which he has been running for more than 30 years.

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