Consumers in the cloud
Notting Hill Genesis (NHG), one of London’s largest not-for-profit housing associations, is deploying a wireless KURVE solution across 18 of its residential heat network developments in a bid to not only reduce costs, but also to tackle energy debt, improve service to consumers and improve operational efficiency ready for impending regulations.
Wireless KURVE is a new solution that greatly simplifies metering retrofits by securely connecting any heat meter to the cloud, while also significantly enhancing customer experience. It was developed by Insite Energy in close collaboration with NHG to restore functionality to residential heat meters that had lost communication with NHG’s legacy pay-as-you-go (PAYG) billing system. This was resulting in billing based on estimations, dissatisfied residents, increased energy debt and expected non-compliance with upcoming regulations.
Wireless KURVE is set to resolve these issues, achieving 100%-meter connectivity, meaning residents are now billed accurately and transparently for the heating and hot water they use. They can also easily view their energy consumption data, top-up, and manage their energy account via any internet-connected device using the well established KURVE PAYG app.
