Installers offered MCS advisor training
GASTEC at CRE Ltd (GaC), the independent testing, accreditation and training organisation, has launched a new ‘MCS Advisor’ training programme. GaC identified this critical gap in the training of MCS installers following extensive market research and the review of performance data from installed renewable-energy appliances across the UK. It appears that many consumers consider there is a disappointing gap between actual performance and their expectations — a case of over-promising and under-delivery blamed on retailers and installers.