Megaflo helps Lush make a splash

Heatrae Sadia, Lush, hot water, cylinder, Megaflo

When the Norwich branch of the fresh handmade cosmetics retailer moved to a larger unit in order to meet rising customer demand, a new hot water cylinder was needed to supply enough water for product demonstrations and use in staff facilities throughout the day – no matter the time of year.

With hot water playing a central role in Lush shops across the UK, having a cylinder that can provide a reliable supply hot water is vital.

New retail units are often completely stripped of any facilities, so before Lush moved into the new store, there were no hot water provisions in place. Alex Scott, UK and Ireland retail project manager at Lush says: “As the heart of the plumbing system, getting the cylinder specification right was an absolute necessity. Starting from scratch offered us the chance to specify our own cylinder and the decision was made to install the Megaflo Eco Unvented Direct Cylinder”.

The Norwich Lush store has eight sinks, varying from 25 litres to 50 litres. During peak times of the year, such as Christmas, demonstrations of products take place every 15 minutes. Scott adds: “This means that our cylinders must be able to comfortably meet our water needs with no pause in output.”

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