Nortek aims high for service

01 October, 2018

Kevin Hartshorne

HVAC manufacturing specialist Nortek is focusing on delivering excellent customer service now its UK brands have consolidated under the Reznor name.

Kevin Hartshorne, European sales and marketing director for Nortek says: “Quick response times to enquiries and fast deliveries for our increased stock range are just some of the new commitments we are going to deliver with a personal touch.”

Nortek is making four promises to its customers: 24-hour response to orders of non-stockable items; callbacks within 24 hours; 3-day delivery of stockable items; lifetime product support. Customers will be able to contact Nortek through numerous channels including the customer service desk, email, online and the new website.

For more information on this story, click here: October 2018, 163

Related links:

Government must do more to tackle heat pump and electric vehicle barriers, Which? says

Which? is calling on the government to provide more support for greener home heating and cars, as new research shows cost and other barriers are putting people off making the switch.

New study reveals job stress affects 70% of construction workers

A groundbreaking study conducted by researchers from the University of Cambridge has revealed that at least 70% of people in the construction industry report feeling stressed at work, and this not only has a negative impact on job performance but also personal life. The findings highlight the urgent need for effective strategies to combat workplace stress.

Calendar

Submit event

Tweets by MBS_magazine

Nortek aims high for service

Related links:

Related articles: