Mitsubishi Electric progresses with heat-pump recall
Mitsubishi Electric has reported that it will be able to replace nearly 6000 Ecodan domestic heat-pump units that have been recalled with new stock. The recall was prompted by a manufacturing fault with one component. John Kellett, general manager of the domestic heating systems department, says, ‘Although we are confident that this was a one-off, we can’t be absolutely certain and have withdrawn all units that contain this same component because we are not prepared to take any risk with safety, however slight.’
Production has been increased so sales orders for the entire product range could be fulfilled from the beginning of September.
John Kellett says, ‘We have been encouraged with the response from key customers and the majority of installers and are very appreciative of their understanding and support.’
