Hamworthy Heating offers new commissioning service
Hamworthy offers a flexible and reduced-rate commissioning and warranty offer to customers buying boilers, water heaters and related equipment from the company. They have two options at the point of order.
First, they can buy a commissioning package, complete with a 2-year warranty that covers labour in addition to the standard parts warranty. Commissioning bought in this way will include a reduced rate. Boilers and water heaters will be commissioned by Hamworthy engineers who know exactly how to set up each model for maximum efficiency and minimum environmental impact.
Alternatively, customers can have the work done by their own contractor, with the 2-year warranty covering parts but not labour.
Service manager Russ Walliss comments, ‘One of the great strengths of our commissioning and warranty package is that the warranty is attached to the product and not the purchaser, which allows the purchaser to transfer the warranty to the end user, meaning both the installer and the end user reap the benefits.
The message to our clients whose responsibilities stop at the end of the 12-month defects period is that it’s simple enough to pass over the warranty documents to the end user or facilities manager responsible for the maintenance of the building.’
