Hotels are unusual buildings, in that their occupants have a big influence on how they are operated. Unlike office workers, hotel guests won’t be ignored if their room is too cold or the hot water doesn’t work.
For hotel managers, unhappy guests complaining about the building services can result in lost revenues. In today’s economic climate where many hotels have seen guest numbers fall, this simply isn’t an option.
So in hotels building services really do have an impact on the bottom line. The problem is finding a balance between energy-efficient operation and occupant comfort.
These issues are all covered in this special “MBS Focus” devoted to hotels. There is a wealth of interesting ideas and hard experience in this special section of our web site. Click on any of the items on this page for more.